Is the old support system closed or not?

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Is the old support system closed or not?

Postby martinh » Fri Oct 28, 2011 9:53 am

Hi,

I got a mail that Servoy moved to a new support system and that I had to re-enter my issue in the new system.
But I was also able to enter a new issue in the old system.

Please make clear what support system to use.

If the old system is being phased out, please make it impossible to enter new cases in the old system.
When trying to add a new case, please give message that new cases must be entered in the new system (with link to the new system)

Martin
Martin
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Version 5.2.10/5.2.13
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Re: Is the old support system closed or not?

Postby ROCLASI » Fri Oct 28, 2011 10:09 am

Hi Martin,

The link to the new (and was also to the old one) is http://www.servoy.com/s or http://support.servoy.com .
You are using some deeplink ?

Hope this helps.
Robert Ivens
ROCLASI Software Solutions / JBS Group, Partner
SAN Developer / Servoy Valued Professional / Servoy Certified Developer
Twitter: @roclasi / @servoyforge
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PostgreSQL - The world's most advanced open source database.
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Re: Is the old support system closed or not?

Postby martinh » Fri Oct 28, 2011 10:11 am

Martin
------------------------------------------------
Servoy Developer
Version 5.2.10/5.2.13
Java version 1.6 update 31
Database SQL Server 2008 R2
martinh
 
Posts: 857
Joined: Wed May 09, 2007 5:34 pm
Location: Belgium

Re: Is the old support system closed or not?

Postby ROCLASI » Fri Oct 28, 2011 10:39 am

That's indeed a deeplink.
I guess they should mark that solution as a module or smartclient only so you really can't access it anymore.
Robert Ivens
ROCLASI Software Solutions / JBS Group, Partner
SAN Developer / Servoy Valued Professional / Servoy Certified Developer
Twitter: @roclasi / @servoyforge
--
ServoyForge - Building Open Source Software.
PostgreSQL - The world's most advanced open source database.
User avatar
ROCLASI
Servoy Expert
 
Posts: 5204
Joined: Thu Oct 02, 2003 9:49 am
Location: Netherlands/Belgium


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