About the support system

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Re: About the support system

Postby ptalbot » Sat Oct 08, 2011 12:54 am

So not only does you password need to be alpha-numeric, but your login is actually your email address... Once you do that and not use your forum login, this works fine.

Kudos for this move on the JIRA platform, a much more opened and rich support environment!
Patrick Talbot
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Re: About the support system

Postby pbakker » Sat Oct 08, 2011 8:59 am

Hi Patrick,

I was already wondering what wasn't working for you, but you already figured it out.

Yes, as stated in my announcement, you use the credentials of your Servoy Account: the email address you registered with and the password.

I will have it checked why you get such a strange error message when using an invalid username though. That shouldn't happen as far as I'm concerned.

@Juan: Patrick already corrected you, but in case you missed that: read the announcement carefully...

Paul
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Re: About the support system

Postby jcarlos » Sat Oct 08, 2011 10:01 am

pbakker wrote:@Juan: Patrick already corrected you, but in case you missed that: read the announcement carefully...
Paul


You are right. I got confused, I used the URL from where we manage the Servoy Account.

Thanks! JC
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