Win10: Smart Client black when moved to 2nd screen

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Win10: Smart Client black when moved to 2nd screen

Postby Bernd.N » Thu Sep 28, 2017 10:37 pm

Under Win10, when having two screens, our smart clients goes black below the window header when it is moved from first screen to second screen.
Did anyone see that also or has a tip to avoid this?
Several Win10 users from our customer reported this.

(In the photo, you can see at the right side that only our window header can be seen on the right monitor.)

eim_black.jpg
eim_black.jpg (51.12 KiB) Viewed 99 times
Bernd Korthaus
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Servoy 7.4.9 SC postgreSQL 9.4.11 Windows 10 Pro
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Re: Win10: Smart Client black when moved to 2nd screen

Postby Bernd.N » Thu Sep 28, 2017 10:42 pm

Hm, seems to be a common problem when asking uncle Google.

Found one solution where 38 people said it helped, will ask my customer to try it:
"In the Tools>Option menu>Env>General, uncheck "Automatically adjust visual experience" and "Use hardware graphics acceleration if available".
https://answers.microsoft.com/en-us/windows/forum/windows_10-start/windows-go-blank-if-snapping-to-top-of-secondary/549ab291-0c8e-4c81-983d-fee03fb59c44?auth=1
Bernd Korthaus
LinkedIn
Servoy 7.4.9 SC postgreSQL 9.4.11 Windows 10 Pro
User avatar
Bernd.N
 
Posts: 477
Joined: Mon Oct 21, 2013 5:57 pm
Location: Langenhorn, North Friesland, Germany


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