I have a help ticket web site where users or tech staff can enter notes into a trouble ticket.
My problem is when the user is typing a note into the note field, every time they hit return to goto the next line, the web_client puts the cursor back at the end of the line that is being typed. If you keep hitting return, eventually, the cursor ends up on a new line… but we all know that’s no good.
The note field is within a tabpanel that we are hiding and showing within the main ticket form. (please see attached image)
I assume it has something to do with that… as our other text_areas that are not within a tabpanel work just fine.
Any ideas?