Issue with User Hitting Return in Text_Area field

I have a help ticket web site where users or tech staff can enter notes into a trouble ticket.

My problem is when the user is typing a note into the note field, every time they hit return to goto the next line, the web_client puts the cursor back at the end of the line that is being typed. If you keep hitting return, eventually, the cursor ends up on a new line… but we all know that’s no good.

The note field is within a tabpanel that we are hiding and showing within the main ticket form. (please see attached image)

I assume it has something to do with that… as our other text_areas that are not within a tabpanel work just fine.

Any ideas?

I suggest you create a case in the tracking system for this, but why are you using an hidden tab panel and not a modal form indialog for the popup window? Modal FID works beautifully in webclient.

Hrm… popup forms in dialog give me the same behavior. Bummer. Anybody have any other ideas?