# Licenses not working - Need help ASAP

**URL:** <https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200>\
**Category:** Feedback\
**Created:** [March 1, 2020, 5:50pm UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200 "2020-03-01T17:50:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ryan.m.beasley](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@ryan.m.beasley](https://forum.servoy.com/u/ryan.m.beasley)\
**Post date:** [March 1, 2020, 5:50pm UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200/1 "2020-03-01T17:50:12Z")

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Hello,  
I just upgraded from Servoy 8 to Servoy 2019 because Servoy 8 is not compatible with the newest version of Java my company updated everyone to a couple weeks ago. Upon doing this my licenses stopped working. I keep getting Bad code or not a Servoy key. The licenses have worked just fine up until this weekend when I did the update. Please advise. I need this to be ready by tomorrow.

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**Author:** ![ROCLASI](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/roclasi/32/4371_2.png) [@ROCLASI](https://forum.servoy.com/u/ROCLASI)\
**Post date:** [March 1, 2020, 8:13pm UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200/2 "2020-03-01T20:13:57Z")

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Hi Ryan,

I suggest you contact Servoy directly. You can create a Servoy support ticket in [Jira](https://support.servoy.com/).

Hope this helps.

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**Author:** ![swingman](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/swingman/32/4536_2.png) [@swingman](https://forum.servoy.com/u/swingman)\
**Post date:** [June 22, 2020, 8:41pm UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200/3 "2020-06-22T20:41:49Z")

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I’m having the same problem switching from Servoy 2019.12 to 2020.03.  
We were supposed to launch NG-client tomorrow morning, now I will have to abort ![:-(]( "Sad")

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**Author:** ![yboom](https://avatars.discourse-cdn.com/v4/letter/y/7ab992/32.png) [@yboom](https://forum.servoy.com/u/yboom)\
**Post date:** [June 22, 2020, 8:56pm UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200/4 "2020-06-22T20:56:40Z")

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Hi Christian, I can help, pm or email me please [yboom@servoy.com](mailto:yboom@servoy.com). Thanks, Yvo

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**Author:** ![swingman](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/swingman/32/4536_2.png) [@swingman](https://forum.servoy.com/u/swingman)\
**Post date:** [June 24, 2020, 6:02am UTC](https://forum.servoy.com/t/licenses-not-working-need-help-asap/20200/5 "2020-06-24T06:02:18Z")

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This has been sorted out. I also posted on the support system and got help by Yvo within 15 minutes of my post. Thanks Yvo.  
The system had been through lots of testing, but using the 5-client trial license.

What have I learned?

Always test the keys on the new version before going live, even if it is a small upgrade…