I have a form that is a receipt style form used for printing out receipts to accompany items leaving the company. I have an issue where randomly, the contact information will not print out on the printed pages. This occurrence is random and cannot be duplicated with any kind of regularity. For example, I got a call from a user complaining of this happening. I jumped on in a user license and printed the same receipt that she was complaining about, and it printed for me just fine. She tried it again, and could not get it to print correctly.
I have been told that the contact information, which is supposed to print on all pages, will sometimes print on the second page, but not the first. In other cases will show up on the third page, but not the first or second.
Has anyone else experienced printing issues where it will randomly not print fields?
All of the rest of the data from the records being printed will show up. It is just that the contact info which is from a separate table will from time to time not show up when printed. It will on the screen. The information on the screen is all complete and correct, but when printed, it will occasionally leave out one field.
Maybe this has been resolved with java 1.6 update 1 not sure. This is reproducible on a number of printers however i have seen a HP Printer print fine, maybe works with the PCL6 driver?