# Smart Client Desktop Icon Missing

**URL:** <https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793>\
**Category:** Classic Servoy\
**Created:** [November 28, 2012, 9:06pm UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793 "2012-11-28T21:06:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kwpsd](https://avatars.discourse-cdn.com/v4/letter/k/bb73d2/32.png) [@kwpsd](https://forum.servoy.com/u/kwpsd)\
**Post date:** [November 28, 2012, 9:06pm UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793/1 "2012-11-28T21:06:13Z")

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Servoy Server version 6.1.2 -releaseNumber 1421

servoy.clientDesktopShortcutCreation: true

What would prevent the Smart Client shortcut/icon from being created on a Windows desktop?

One of our users has to open a browser and manually type or cut-and-paste the URL into the browser address box in order to launch the application. Other users have Smart Client icons on their desktops that were automatically created and work as expected. The user without the icon is running the following (which some of the other users also run):

Windows 7 Ultimate SP1 64-bit Edition  
Internet Explorer 8.0.7601.17514 64-bit Edition  
Java™ SE Runtime Environment (build 1.7.0\_09-b05)  
Any suggestions appreciated…thanks!

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**Author:** ![Harjo](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/harjo/32/4873_2.png) [@Harjo](https://forum.servoy.com/u/Harjo)\
**Post date:** [November 28, 2012, 11:23pm UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793/2 "2012-11-28T23:23:53Z")

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Clear the java cache and .servoy folder under User folder

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**Author:** ![mboegem](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/mboegem/32/4399_2.png) [@mboegem](https://forum.servoy.com/u/mboegem)\
**Post date:** [November 29, 2012, 9:15am UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793/3 "2012-11-29T09:15:38Z")

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> kwpsd:  
> What would prevent the Smart Client shortcut/icon from being created on a Windows desktop?

Deeplinking to the solution using parameters will prevent java from creating a shortcut.

But as other users do have the icon, that doesn’t seem to be the case here.  
Try Harjo’s suggestion…

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**Author:** ![kwpsd](https://avatars.discourse-cdn.com/v4/letter/k/bb73d2/32.png) [@kwpsd](https://forum.servoy.com/u/kwpsd)\
**Post date:** [November 29, 2012, 6:59pm UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793/4 "2012-11-29T18:59:55Z")

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Marc,

> Deeplinking to the solution using parameters will prevent java from creating a shortcut.

We are not passing parameters in the deep link, but this is good to know (for future reference).

Harjo,

> Clear the java cache and .servoy folder under User folder

Deleting the contents of the .servoy folder did nothing. However, deleting the Java cache got the shortcut/icon back.

Thank you both for your suggestions…I really appreciate your help!

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**Author:** ![ptalbot](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.servoy.com/ptalbot/32/4952_2.png) [@ptalbot](https://forum.servoy.com/u/ptalbot)\
**Post date:** [November 29, 2012, 7:07pm UTC](https://forum.servoy.com/t/smart-client-desktop-icon-missing/16793/5 "2012-11-29T19:07:16Z")

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I think there is an issue with Java 7 and Web Start shortcuts. I believe update 9 has it, so that’s probably why this specific client doesn’t have shortcuts.