# Suddenly stop working

**URL:** <https://forum.servoy.com/t/suddenly-stop-working/1059>\
**Category:** Classic Servoy\
**Created:** [January 20, 2004, 6:51pm UTC](https://forum.servoy.com/t/suddenly-stop-working/1059 "2004-01-20T18:51:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![youseful](https://avatars.discourse-cdn.com/v4/letter/y/77aa72/32.png) [@youseful](https://forum.servoy.com/u/youseful)\
**Post date:** [January 20, 2004, 6:51pm UTC](https://forum.servoy.com/t/suddenly-stop-working/1059/1 "2004-01-20T18:51:03Z")

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HI

I had servoy installed in machine that I had used extensively. Now It has stop working? When I click on the shortcut, The cursor changes to an hourglass then back. and thats it! Noother software was installed.  
Is there a “start up log”?

I am on Win XP home

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**Author:** ![youseful](https://avatars.discourse-cdn.com/v4/letter/y/77aa72/32.png) [@youseful](https://forum.servoy.com/u/youseful)\
**Post date:** [January 20, 2004, 9:02pm UTC](https://forum.servoy.com/t/suddenly-stop-working/1059/2 "2004-01-20T21:02:51Z")

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OK  
I tried to install it on my laptop so i can at least work with it. It installed fine. But when I run it . I try to click new or open solution nothing happens. In fact the only menu item that seems to be working is the help menu. Nothing else?

How I do debug this? again is there an error log or something?

Joe Mele

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**Author:** ![admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@admin](https://forum.servoy.com/u/admin)\
**Post date:** [January 20, 2004, 10:01pm UTC](https://forum.servoy.com/t/suddenly-stop-working/1059/3 "2004-01-20T22:01:31Z")

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> youseful:  
> HI
> 
> I had servoy installed in machine that I had used extensively. Now It has stop working? When I click on the shortcut, The cursor changes to an hourglass then back. and thats it! Noother software was installed.  
> Is there a “start up log”?
> 
> I am on Win XP home

Sounds like a problem with Java on your machine. Can you open a command prompt cd to the servoy directory and type:

```auto
java -jar servoy_developer.jar

```

what output does that give you?

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**Author:** ![admin](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@admin](https://forum.servoy.com/u/admin)\
**Post date:** [January 20, 2004, 10:02pm UTC](https://forum.servoy.com/t/suddenly-stop-working/1059/4 "2004-01-20T22:02:14Z")

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> youseful:  
> OK  
> I tried to install it on my laptop so i can at least work with it. It installed fine. But when I run it . I try to click new or open solution nothing happens. In fact the only menu item that seems to be working is the help menu. Nothing else?
> 
> How I do debug this? again is there an error log or something?
> 
> Joe Mele

Do you have Java 1.4.2 on that machine? This behaviour could occurr if you use Java 1.3.x