Re: About the support system
Posted:
Sat Oct 08, 2011 12:54 am
by ptalbot
So not only does you password need to be alpha-numeric, but your login is actually your email address... Once you do that and not use your forum login, this works fine.
Kudos for this move on the JIRA platform, a much more opened and rich support environment!
Re: About the support system
Posted:
Sat Oct 08, 2011 8:59 am
by pbakker
Hi Patrick,
I was already wondering what wasn't working for you, but you already figured it out.
Yes, as stated in my announcement, you use the credentials of your Servoy Account: the email address you registered with and the password.
I will have it checked why you get such a strange error message when using an invalid username though. That shouldn't happen as far as I'm concerned.
@Juan: Patrick already corrected you, but in case you missed that: read the announcement carefully...
Paul
Re: About the support system
Posted:
Sat Oct 08, 2011 10:01 am
by jcarlos
pbakker wrote:@Juan: Patrick already corrected you, but in case you missed that: read the announcement carefully...
Paul
You are right. I got confused, I used the URL from where we manage the Servoy Account.
Thanks! JC