Solution not starting in Smart Client in specific XP profile

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Solution not starting in Smart Client in specific XP profile

Postby LOGIsoft » Tue Mar 04, 2008 3:42 pm

Hi all,

I was at a client's site yesterday, and he had previously launched my solution (while it was in alpha) on his Windows XP box. However, I noticed that he had an older (1.5) version of Java, so I updated it on his machine. So far so good.

However, when I tried to relaunch the solution using the desktop shortcut, Servoy Smart Client launched, but it hanged at the message 'Start repository' in the lower left corner of the window. I don't even get to the login screen - it just sits there doing nothing... :cry:

So I went along and did the following things, based on the instructions I found on the Forum:

- Stopped Servoy Smart Client
- Flushed the Java cache several times using the Control Panel app and deleted the Java applications and resources from that panel
- Deleted the .servoy folder from the user's Documents and Settings folder
- Restarted the machine several times

Unfortunately, all these efforts did not allow me to solve my problem. :(

To convince myself of what was going on, I created a new User Profile (admin account) in WinXP - there the solution launched witout a hitch the first time (and all subsequent times)! :?

Can anyone point me to a way to resolve this situation? My client will not want to switch to another profile just to use his solution...

Thanks in advance,

Ben
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Postby ROCLASI » Tue Mar 04, 2008 4:38 pm

Hi Ben,

Did you re-download the client (via a webbrowser) instead of clicking the shortcut ?
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Postby LOGIsoft » Tue Mar 04, 2008 4:40 pm

Yes, after flushing everything - no go.
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Postby Harjo » Tue Mar 04, 2008 8:39 pm

I have seen this before!

What I did, was first completly remove all java version, and than downloaded a fresh java 1.5 install.

That worked for me!
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Postby LOGIsoft » Tue Mar 04, 2008 9:26 pm

Thanks Robert and Harjo,

Unfortunately, (I forgot to mention that) I did that already, but still no cigar... :cry:

Any other clue? Is there something I can copy over from the working XP profile to the one that isn't working (without affecting it in a bad way, of course)?

Ben
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Postby Harjo » Tue Mar 04, 2008 9:46 pm

hmm, check the Java control-panel and see what the network setttings are.

Are they on: Direct Connection??
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Postby LOGIsoft » Tue Mar 04, 2008 10:14 pm

I'm not there now, but I don't think so - should it be?
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Postby ROCLASI » Tue Mar 04, 2008 10:17 pm

LOGIsoft wrote:...should it be

Yep.
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Postby LOGIsoft » Tue Mar 04, 2008 10:49 pm

Now I remember - it was defined with the first option ('Use browser settings'). Is this the only area I should check to make it work? The reason I ask is that this 'Browser' setting is the one I have on my own PC, and it works... :?
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Postby ROCLASI » Wed Mar 05, 2008 9:43 am

Ben,

Using Direct Connection will make sure no other layer of complexity is added (since we are searching for the problem) but I am sure using browser settings will work too.
Also did you made sure that no firewall is blocking the connection?
Robert Ivens
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Postby LOGIsoft » Wed Mar 05, 2008 12:59 pm

Thanks for trouble-shooting this with me, guys!

Like I said before, the solution did work in alpha previous to my updating Java, so that's why I'm a little stumped here (to say the least). And the problem doesn't lie with that particular solution either - no other solution will load on that profile...

:roll:
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Postby LOGIsoft » Mon Mar 17, 2008 2:53 pm

Just wanted to post back and thank you guys for your help - 'Direct Connection' did the trick! :P

Cheers,

Ben
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