print problems

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print problems

Postby Harry Catharell » Wed Sep 21, 2011 12:52 pm

Hi

Have several users on a site who all profess to having intermittent printing problems from Servoy

The problems come with not printing pages that are clearly visible in a preview - that is, several pages may be missing when choosing to print

In all case the users seem to have older machines and so I wonder whether there is a connection between what configurations the machines have and the print issues

So I wonder whether anybody has had similar problems with similar software versions operating as noted below

Basic setup as follows:

Server:
Servoy version 4.1.7 -build 690
Repository version 35 (8a4e1255-0b09-4966-aff3-aef76319a385)
Current time: Wed Sep 21 11:51:28 BST 2011
Uptime: 29 days 11 hours 38 minutes 37 seconds
JDK Information
java.vm.name=Java HotSpot(TM) Client VM
java.version=1.6.0_24-b07
java.vm.info=mixed mode, sharing
java.vm.vendor=Sun Microsystems Inc.
Operating System Information
os.name=Windows Server 2008 R2
os.version=6.1
os.arch=x86
System Information
Heap memory: allocated=231608K, used=103243K, max=253440K
None Heap memory: allocated=67072K, used=56328K, max=186368K

The users with the problems are all using iMacs with the following general config:
1.9Ghz PowerPC G5
OS X 10.4.11
J2SE 5.0

Printers involved are:
HP LaserJet
Konica Minolta LaserJet

Any feedback gratefully appreciated
Cheers
Harry
Harry Catharell
 
Posts: 812
Joined: Fri Sep 26, 2003 10:23 am
Location: Milton Keynes, England

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