cannot open solution on Mac OSX with Java 1.6_29

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cannot open solution on Mac OSX with Java 1.6_29

Postby tgs » Sat Nov 12, 2011 11:32 pm

Hi,

the servoy_client.jnlp does not start the Java Web Start.app on my Mac with OSX 10.7.1 and Java 1.6.0_29.
The Servoy Server (5.2.11) is running and I'm able to start the solution on a Mac with Mac OSX 10.6.8 and Java 1.6.0.26.

Servoy 6.0.1/3 solutions are running on my Mac with OSX 10.7.

Regards
Thomas
Last edited by tgs on Mon Nov 14, 2011 11:43 am, edited 1 time in total.
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby grahamg » Sun Nov 13, 2011 12:27 am

Hi Thomas

I haven't updated to OSX10.7 so can't replicate your situation exactly but can confirm that a 5.2.11 Servoy Clients work fine with 10.6.8 and Java 1.6.0_26.

Have you tried clearing out the Java caches etc and starting a fresh Client download.

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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby tgs » Sun Nov 13, 2011 12:38 am

Hi Graham,

yes, I cleared the cache and tried starting the solution by loading a new jnlp file.

On the 10.6.8 machine the smart client is only starting from an earlier loaded jnlp file. The new downloaded jnlp file is also not starting the smart client of the 5.2.11 solution.

Regards
Thomas
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby ROCLASI » Sun Nov 13, 2011 9:26 am

Hi Thomas,

I tested it with Mac OS X 10.7.2 and Java 1.6.0_29 on my local machine downloading the jnlp from a Servoy 5.2.11 server and it launches fine for me.
Perhaps your browser is set to not open/launch files automatically? Try double-clicking on the jnlp file. That should launch the client.

Hope this helps.
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby tgs » Sun Nov 13, 2011 3:01 pm

I'm on 10.7.2 and not 10.7.1 as posted in my fisrt topic.

A doubleclick on the jnlp file or by select Open With > Java Web Start.app from the context menue doesn't open the solution. This issue occurs only on jnlp files downloaded from servoy servers not in my local network. Solutions (5.2.11 + 6.0.3) on servoy servers in my local network open as expected!?
I'm a little bit stumped at the moment. Any ideas how I could fix that?

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Thomas
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby tgs » Sun Nov 13, 2011 6:52 pm

Could it be a problem of Java 1.6_29 on Mac?
On both OSX [10.7.2 and 10.6.8] updated from Java 1.6_26 to 29 I have the issue that the jnlp files from servoy servers outside my local network will not open.
Only previous jnlp files downloaded with installed Java 1.6_26 and also loaded jnlp files from servoy servers in my local network are working!?

I made a support case id 433481.

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Thomas
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby ROCLASI » Mon Nov 14, 2011 10:48 am

Hi Thomas,

tgs wrote:Could it be a problem of Java 1.6_29 on Mac?
On both OSX [10.7.2 and 10.6.8] updated from Java 1.6_26 to 29 I have the issue that the jnlp files from servoy servers outside my local network will not open.
Only previous jnlp files downloaded with installed Java 1.6_26 and also loaded jnlp files from servoy servers in my local network are working!?

Since I am using the same versions and cannot reproduce it there might be other factors at play here. Have you fixed your disk permissions recently ? (See Disk Utilties)

tgs wrote:I made a support case id 433481.

Eh? You are not using the new Jira support system? The case numbers there start with 'SVY-'
I guess you are using a deeplink into the old support system. The correct link to use is http://www.servoy.com/s or http://support.servoy.com .

Hope this helps.
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Re: cannot open solution (5.2.11) on Mac OSX 10.7

Postby tgs » Mon Nov 14, 2011 11:41 am

Hi Robert,
ROCLASI wrote:Since I am using the same versions and cannot reproduce it there might be other factors at play here. Have you fixed your disk permissions recently ? (See Disk Utilties)

I have fixed the permissions, but always the same issue. The jnlp will not open on my iMac (10.7.2/1.6_29), the MacBook Pro (10.7.2/1.6_29) and also the Mac mini (10.6.8/1.6_29)!?

ROCLASI wrote:Eh? You are not using the new Jira support system? The case numbers there start with 'SVY-'
I guess you are using a deeplink into the old support system. The correct link to use is http://www.servoy.com/s or http://support.servoy.com .

Thank you for the hint :-). Today I logged in to the new support system for the first time. Very interresting.

Regards
Thomas
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Re: cannot open solution on Mac OSX with Java 1.6_29

Postby jcompagner » Mon Nov 14, 2011 12:09 pm

what do you exactly mean with not open? what does happen? do you get any error?
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Re: cannot open solution on Mac OSX with Java 1.6_29

Postby tgs » Mon Nov 14, 2011 12:20 pm

Hi Johan,

if I make a doubleclick (or open from context menue) on the jnlp file nothing happens. But I took now a look into the Console messages and get this:

Code: Select all
14.11.11 11:07:12,410 [0x0-0x43043].com.apple.JavaWebStart: Error occurred during initialization of VM
14.11.11 11:07:12,410 [0x0-0x43043].com.apple.JavaWebStart: Incompatible minimum and maximum heap sizes specified

What kind of heap sizes does it mean? The configuration in the servoy-admin? And what size is compatible?

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Thomas
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Re: cannot open solution on Mac OSX with Java 1.6_29

Postby jcompagner » Mon Nov 14, 2011 12:26 pm

what do you have specified now?

Maybe you can remove it completely to test if that works?
(so the property servoy.initialClientHeap and max)

Can i access that jnlp url?
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Re: cannot open solution on Mac OSX with Java 1.6_29

Postby tgs » Mon Nov 14, 2011 12:50 pm

I had specified 256 to servoy.initalClientHeap and leave the maxClientHeap blank. But on pressing the save button, the maxClientHeap was automatically set to 64. I don't saw this before and made a restart of the servoy server without a view on it. I think this kind of combination was the issue.
Now I have set the initalClientHeap to 256 and the maxClientHeap to 512 and the jnlp file opens to start the solution!

Regards
Thomas
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