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"Can't set up form".
Posted:
Thu May 31, 2012 2:50 pmby kurtbleicken
I have a client who has a brand new PC, Windows 7 Professional. Just installed latest Java. She gets past our login screen (smart client) then as the application starts to open up gets an error message: "Can't set up form". Had her clear Java cache which made no difference.
No other clients having this problem. App version is 3.5.9.
Any thoughts what might be causing this and how to fix? K
Re: "Can't set up form".
Posted:
Thu May 31, 2012 5:48 pmby Thomas Parry
Check the OS version of Win 7 - 64 or 32 bit.
Then check if the JRE is 32 or 64 bit.
Ensure matching.
Re: "Can't set up form".
Posted:
Thu May 31, 2012 7:32 pmby kurtbleicken
Thanks Tom, I'll pass this on. K
Re: "Can't set up form".
Posted:
Sun Jul 01, 2012 11:08 pmby jcarlos
Hi Kurt,
I have same problem with one of my clients. Was what Thomas* described the source of issue?
*
Thomas Parry wrote:Check the OS version of Win 7 - 64 or 32 bit. Then check if the JRE is 32 or 64 bit. Ensure matching.
Thanks!
JC
Re: "Can't set up form".
Posted:
Sun Jul 01, 2012 11:28 pmby kurtbleicken
I had them check to see if JRE 1.5 or higher was installed on client's machine. That seemed to do the trick. K