by sbutler » Tue Jun 23, 2020 9:23 pm
Mine looked a bit different than yours. I had just 1 entry shown in Keystore Explorer, and I was able to modify the chain to get it working. Maybe this helps.
what I did to get ours working....
- Download their AAA backward compatible certs
- When inspecting the certificate, I see there are 4 certs in the chain. The top 2 were expired.
- I right clicked on the certificate and chose Edit Certificate Chain->Remove certificate. I did that twice, and that removed the top 2.
- Then right click on the certificate again, and choose Edit Certificate Chain->Append certificate. I kept doing that trying all the the AAA certs until 2 of them got in.
- Then when inspecting the cert, i saw there were again 4 certs in the chain, but now they were all valid and not expired.
Of course, before doing all of this, make sure you have a backup of your keystore in case you hose things.
Sounds like you did something similar. The key is to right click on your certificate (the one with the golden colored key icon on the left) and inspect it to make sure its chain is valid.