Licenses not working - Need help ASAP

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Licenses not working - Need help ASAP

Postby ryan.m.beasley » Sun Mar 01, 2020 7:50 pm

Hello,
I just upgraded from Servoy 8 to Servoy 2019 because Servoy 8 is not compatible with the newest version of Java my company updated everyone to a couple weeks ago. Upon doing this my licenses stopped working. I keep getting Bad code or not a Servoy key. The licenses have worked just fine up until this weekend when I did the update. Please advise. I need this to be ready by tomorrow.
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Re: Licenses not working - Need help ASAP

Postby ROCLASI » Sun Mar 01, 2020 10:13 pm

Hi Ryan,

I suggest you contact Servoy directly. You can create a Servoy support ticket in Jira.

Hope this helps.
Robert Ivens
SAN Developer / Servoy Valued Professional / Servoy Certified Developer

ROCLASI Software Solutions / JBS Group, Partner
Twitter: @roclasi
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Re: Licenses not working - Need help ASAP

Postby swingman » Mon Jun 22, 2020 10:41 pm

I'm having the same problem switching from Servoy 2019.12 to 2020.03.
We were supposed to launch NG-client tomorrow morning, now I will have to abort :-(
Christian Batchelor
Certified Servoy Developer
Batchelor Associates Ltd, London, UK
http://www.batchelorassociates.co.uk

http://www.postgresql.org - The world's most advanced open source database.
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Re: Licenses not working - Need help ASAP

Postby yboom » Mon Jun 22, 2020 10:56 pm

Hi Christian, I can help, pm or email me please yboom@servoy.com. Thanks, Yvo
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Re: Licenses not working - Need help ASAP

Postby swingman » Wed Jun 24, 2020 8:02 am

This has been sorted out. I also posted on the support system and got help by Yvo within 15 minutes of my post. Thanks Yvo.
The system had been through lots of testing, but using the 5-client trial license.

What have I learned?

Always test the keys on the new version before going live, even if it is a small upgrade...
Christian Batchelor
Certified Servoy Developer
Batchelor Associates Ltd, London, UK
http://www.batchelorassociates.co.uk

http://www.postgresql.org - The world's most advanced open source database.
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