Re-open issue in JIRA?

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Re-open issue in JIRA?

Postby djlapin » Tue Jun 19, 2012 9:05 am

I looked around but couldn't find a way to re-open a closed issue. Anyone know how?

Thanks,
Don
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Re: Re-open issue in JIRA?

Postby Jan Blok » Tue Jun 19, 2012 4:02 pm

Are you sure it was closed already?
When its only resolved its not really closed. (resolved means its need quality control on our end)

You should be able to close open(unstarted) and closed(stopped progress) issues.
Jan Blok
Servoy
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Re: Re-open issue in JIRA?

Postby djlapin » Thu Jun 21, 2012 10:54 pm

Where on the screen (page) is the link, menu, or button to do that? Can you attach a picture as an example?

Thank you,
Don
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Location: San Francisco, CA

Re: Re-open issue in JIRA?

Postby Jan Blok » Wed Jul 11, 2012 9:46 am

You where right, the reporter was not able to reopen a closed issue.
Jira should now allow this, please try again.
Jan Blok
Servoy
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Re: Re-open issue in JIRA?

Postby djlapin » Thu Jul 12, 2012 1:50 am

Thank you - Don
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