Update 8.3 to 8.4 Failure

[kwpsd]

I attempted to update our customers from Servoy version 8.3 to 8.4 and received many Access is denied messages. Is 8.4 no longer available as an update? If so, how can I get it?

C:\Servoy>servoy_updater
Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
Current Servoy version 3207
Checking for new Servoy version
Working in directory: C:\Servoy
Loading version info...
New version available 3402

Servoy 8.4

NOTE: ALWAYS make a backup of your Servoy directory and your databases before usage.

Downloading...
C:\Servoy\application_server\beans\datagrid.jar (Access is denied)
C:\Servoy\application_server\beans\dbtreeview.jar (Access is denied)
C:\Servoy\application_server\beans\jfxpanel.jar (Access is denied)
C:\Servoy\application_server\lib\commons-codec.jar (Access is denied)
C:\Servoy\application_server\lib\commons-collections.jar (Access is denied)
C:\Servoy\application_server\lib\commons-fileupload.jar (Access is denied)
C:\Servoy\application_server\lib\commons-logging.jar (Access is denied)
C:\Servoy\application_server\lib\hibernate-jpa-2.0-api.jar (Access is denied)
C:\Servoy\application_server\lib\hibernate3.jar (Access is denied)
C:\Servoy\application_server\lib\httpclient.jar (Access is denied)
C:\Servoy\application_server\lib\httpcore.jar (Access is denied)
C:\Servoy\application_server\lib\j2db.jar (Access is denied)
C:\Servoy\application_server\lib\j2dbdev.jar (Access is denied)
C:\Servoy\application_server\lib\javassist.jar (Access is denied)
C:\Servoy\application_server\lib\js.jar (Access is denied)
C:\Servoy\application_server\lib\jta.jar (Access is denied)
C:\Servoy\application_server\lib\networktnl.jar (Access is denied)

[jcompagner]

are you running the updater when there is also a developer or server running on that same installation?

[kwpsd]

Hi, Johan. I hope you are doing well.

Server only, no developer. The server service was stopped before attempting the update. I hope that is correct...it's been long time since I performed an update.

[jcompagner]

then you really need to check why you don't have access to replace those files
Because it seems to me that is what it tells you "C:\Servoy\application_server\beans\datagrid.jar (Access is denied)" it can't access that file to overwrite it.

[kwpsd]

Thanks, Johan. I will check with the customer's IT staff to see if they changed privileges on the Servoy folder.