We’ve noticed that often times, we have users who have energy settings where their computer goes to sleep.
When this happens and they are connected to our solution, the solution locks up and becomes very hard to quit (sometimes requiring a force quit)
Now, we’ve been telling them to simply not have their computer goto sleep if at all possible, or quit out of the solution when they’re done… but you all know users.
Is there anything that can be done to have the client reestablish a connection after it comes back on line OR is this just one of those things you have to tell the user that “that’s just the way it is”
?
Thanks,
Chico