data broadcasting related issue

We have a problem where a selected record on a table view tab panel is not updating with the data broadcast correctly. We know the client is receiving the data broadcast because an aggregation on a column of the foundset is updating correctly. When we leave the form and come back the displayed value of the record is still not correct. The user closes the client and starts it up again and the values are correct. This has happened twice in two weeks that we know of in our production environment.

Hi Jason,

Can you give us some more info?
What kind of field is not updating? Is it a database column or a calculation? Is it related or not? etc.
Also what Servoy version is this ?

Hi Robert,

Thanks for the reply. We have two fields that aren’t updating but should be, one is a database column the other is a calculation.
It is a related foundset. App server is 4.1.2

Regards,
Jason

Hi Jason,

Do you see this always on the same computer or do you see this on multiple machines? Also is this smart client or webclient ?
If it’s the smart client you could delete the .servoy directory in the home directory on the client machine (when Servoy client is not running). This holds all the local cache (forms and data).
After deleting this load the client again and Servoy client will recreate this directory. Then see if you can reproduce the problem.

This is occurring on the smart client. It is happening on different machines at different locations. While we have been monitoring for this and have seen it happen more than once, we have not been able to predictably reproduce it in any of our test environments yet.