Hello,
We are currently developping a Mobile application for Sage CRM thanks to Servoy Mobile. I have a question about how to retrieve a field value thanks to a double relation on a Mobile form (in the ws_create).
I give you an example.
In Sage CRM, this is the way to retrieve the telephone number of a Contact (table Person):
Person
pers_personid
(…)
Phone_Link
plink_phonelinkid
#plink_recordid (here equivalent to pers_personid)
#plink_entityid (always equivalent to the value ‘13’ pour the entity Person)
(…)
Phone
phon_phoneid
#phon_phonelinkid
phon_number (the field that we want retrieve)
(…)
So we made 2 relations to retrieve the telephone number of a Contact:
[attachment=2]svy_rel1.png[/attachment]
and
[attachment=1]svy_rel2.png[/attachment]
[attachment=0]svy_mob_form.png[/attachment]
With the “data” object in parameter, we are able to read the info (ws_read), as well as update (ws_update) but we are unable to retrieve the value of the phone number in the ws_create. Do you have an idea of how to get it?
Thank you very much in advance.
Vincent
so you are saying in mobile you do create a new record, you do create a new relation (2 times) and you do fill in the phone number but that relation record you don’t get in the sync to the server?
Do you have a ws_create on the table of that relation?
I answer “yes” to your two questions.
I have a ws_create on my phonelink table and on my phone table but these methods aren’t fired (I think this is because the mobile form is based on the table Person).
if new record are created through the relation then those new records should be pushed
please make an example where you have a mobile solution and a service solution and make a case from that.
Do you mean that I have to export my 2 solutions Mobile and Service (+ the war file) and send it to the support with the previous explainations ?
I currently use a SQL Server database (Sage CRM), isn’t that a problem for the Servoy Support ?
Because of absence of reaction of the ws_create method of Phone and PhoneLink, I do the creation of these records manually in the ws_create of the Person table. But I can’t retrieve the phone number newly created (data.person_to_phonelink.phonelink_to_phone.phon_number doesn’t work)
Here is the code of the ws_create in my data_person form, maybe it will help you to understand that I want to do :
function ws_create(data,version,pk)
{
application.output(data, LOGGINGLEVEL.ERROR)
//example of the content of the data object : {pers_firstname:Doug,modification_date:1362581796497,pers_personid:15,pers_lastname:Lasse,pers_companyid:66992,created_on_device:true}
//Don't understand why the pers_personid is 115 ???
var fsUsers = databaseManager.getFoundSet('veolia_waters','users')
var fsCompany = databaseManager.getFoundSet('veolia_waters', 'company')
//We load the record of the company under which we created the contact
fsCompany.loadRecords(data.pers_companyid)
fsUsers.loadRecords(globals.userid)
var recCurUser = fsUsers.getSelectedRecord()
var recCurCompany = fsCompany.getSelectedRecord()
var CurPersonId = createPerson(recCurUser,data)
(...)
createPhone(recCurCompany,CurPersonId,data)
databaseManager.saveData();
foundset.loadAllRecords();
databaseManager.saveData()
}
function createPerson(pRecCurUser,pData)
{
var oldPersonId = globals.createSageCrm('Person')
var rec = foundset.getRecord(foundset.newRecord());
var today = new Date();
rec.pers_personid = oldPersonId;
rec.pers_firstname = pData.pers_firstname;
rec.pers_lastname = pData.pers_lastname;
rec.pers_companyid = pData.pers_companyid
rec.pers_createdby = globals.userid;
rec.pers_createddate = today;
rec.pers_timestamp = today;
rec.pers_channelid = pRecCurUser.user_primarychannelid
rec.pers_secterr = pRecCurUser.user_primaryterritory
return oldPersonId
}
function createPhone(pRecCurCompany,pRecCurPersonId,pData)
{
if (pData.person_to_phonelink.phonellink_to_phone.phon_number) //this condition DOESN'T WORK
{
var today = new Date();
var fsPhone = databaseManager.getFoundSet('veolia_waters','phone')
var oldPhoneId = globals.createSageCrm('Phone')
var recPhone = fsPhone.getRecord(fsPhone.newRecord());
recPhone.phon_phoneid = oldPhoneId;
recPhone.phon_countrycode = null;
recPhone.phon_areacode = null;
recPhone.phon_number = pData.person_to_phonelink.phonelink_to_phone.phon_number //DOESN'T WORK
recPhone.phon_createdby = globals.userid;
recPhone.phon_createddate = today;
recPhone.phon_updatedby = globals.userid;
recPhone.phon_timestamp = today;
recPhone.phon_updateddate = today;
}
createPhoneLink(pRecCurCompany,pRecCurPersonId,pData,oldPhoneId)
}
function createPhoneLink(pRecCurCompany,pRecCurPersonId,pData,pRecCurPhoneId)
{
var rec;
var oldPhoneLinkId;
var today = new Date();
var fsPhoneLink = databaseManager.getFoundSet('veolia_waters','phonelink')
var recPhoneLink;
//If a phone number is typed in the Mobile app, create phone number for the Contact
//Else, retrieve the phone of the contact Company
if (pData.person_to_phonelink.phonellink_to_phone.phon_number)
{
oldPhoneLinkId = globals.createSageCrm('PhoneLink') //10331
recPhoneLink = fsPhoneLink.getRecord(fsPhoneLink.newRecord());
fsPhoneLink.plink_linkid = oldPhoneLinkId
fsPhoneLink.plink_recordid = pRecCurPersonId
fsPhoneLink.plink_entityid = 13
fsPhoneLink.plink_phoneid = pRecCurPhoneId
fsPhoneLink.plink_type = 'Business'
fsPhoneLink.plink_createdby = globals.userid
fsPhoneLink.plink_createddate = today;
fsPhoneLink.plink_updatedby = globals.userid;
fsPhoneLink.plink_updateddate = today;
}
else
{
//Search the phone number of the contact Company
fsPhoneLink.find()
fsPhoneLink.plink_recordid = pRecCurCompany.comp_companyid
fsPhoneLink.plink_entityid = 5
fsPhoneLink.search()
if (fsPhoneLink.getSize() > 0)
{
rec = fsPhoneLink.getRecord(1); //fsPhoneLink.getRecord(i);
oldPhoneLinkId = globals.createSageCrm('PhoneLink')
recPhoneLink = fsPhoneLink.getRecord(fsPhoneLink.newRecord());
fsPhoneLink.plink_linkid = oldPhoneLinkId
fsPhoneLink.plink_recordid = pRecCurPersonId
fsPhoneLink.plink_entityid = 13
fsPhoneLink.plink_phoneid = rec.plink_phoneid
fsPhoneLink.plink_type = rec.plink_type
fsPhoneLink.plink_createdby = globals.userid
fsPhoneLink.plink_createddate = today;
fsPhoneLink.plink_updatedby = globals.userid;
fsPhoneLink.plink_updateddate = today;
}
}
}
we just need an example of the 2 solution files, we don’t need a war file, just the servoy solutions
you could export with sample data, so we can test it on any database
