File plugin not showing in app server

Classic Servoy
1

Hi

Am using the file plugin for some document management features. This works very well and is a useful addition to my solution.

We are an on premises solution with a reasonably large client base. Have noticed on about 5-10% of our sites that the app server simply does not list the file plugin on the plugins web page in the Servoy web admin. We are very cautions about installing the app servers consistently and they all use the same backend DB (and version), app server version and usually the same java version.

Servoy is version 5.2.4 build 1006. On the servers where the file plugin is listed in the admin page its working perfectly well. On the sites where it is not I can still open developer and the file plugin is listed in the solution explorer and the file is listed in the plugins folder in the installation directory.

Have also tried copying the plugins folder from a known existing working site and this also doesn’t seem to help. Doesn’t seem to be a consistent link between OS versions or 32bit 64 bit either. Not sure if I am missing something or if there is another way to configure the default folder in a text file somewhere else.

Any help would be appreciated

Rod Siebenhausen

2

I haven’t heard of this problem before, do you have any errors in your log?

Can you also try if this problem still exists in 5.2.9?

3

I think the problem is that for some reason the default folder is not found or if the user which is running the Servoy service doesn’t have read/write access to it.
This has been an issue with this version of the file plugin back with Servoy 5.2.4. If the folder cannot be automatically discovered and set, then the plugin doesn’t appear in the admin page.

What you could do is either update, as Joas advised you, or make sure that the servoy.FileServerService.defaultFolder property is set in the servoy.properties file, to the path of an existing folder on your server, where the user running the server has read/write access.

4

Hi

This does indeed seem to be an issue with the with the rights of the server app server service. Setting this to an administrator level seems to correct the issue and I get the file plugin setting back when i restart the service.

Thanks for the help.