font in pdf NOT included

Hi,

I use a font: TheSans 4 SemiLight Plain

this font is NOT included in the pdf, when I use the pdfplugin!
I use the line: plugins.pdf_output.insertFontDirectory(‘c:/Windows/Fonts’)

Verdana, Arial, Tahoma does work!

When I print to a 3th party pdf-printer, the font is nicely included!

Can this be fixed please??

Anyone?

this one is really important for us!

Does nobody have the answer??

Any news on this one?

No never, got any answer.
We were forced to use an other font-type.

I wil post this in the new support tool!

I noticed that there have been several threads on the subject of the pdf plugin and fonts. Yesterday I had a similar problem trying to print a Servoy form to pdf and finding that the form in the resulting pdf file contained the wrong fonts.

Today I was able to solve the problem by approaching it in a different way. I designed a form that looks exactly like the Servoy form that I wanted to use, including the special fonts. Then I printed the form to a pdf file. Using the full Acrobat 5.05 I then placed fields on the pdf form for variable data and set the font properties of those fields to be what I needed.

Now instead of displaying the Servoy form, I use the Servoy pdf plugin to display the pdf form with the merged data. Now both the form and data have the desired fonts. I’ve also included an option to flatten the form (make the fields non-editable and able to be saved with the free Adobe Reader). This approach works well because the fonts are embedded in the pdf form template. There is no need to store the fonts on a hard drive and point to them.

It is very nice that Servoy offers multiple ways to use pdf forms, such as: (1) printing a Servoy form to pdf, (2) filling in, saving and retrieving a pdf form template, (3) flattening a filled in pdf form template, or (4) viewing a pdf form within a Servoy form.

Dean