phone dialing

Classic Servoy
1

Not that FileMaker does this at all reliably, but how would one get servoy to dial a phone number and then note that occurrence…

2

There is a serial plugin planned which whould let you dail a phone number.

3

And maybe create a note that number was dialed?

THat might be part of the method actually.

Thanks,

Jamie

4

Jan,
do you have an estimated date for the serial plugin?

5

Found this link a few days ago, it might be usefull but haven’t figured out how it works or how to implement it in Servoy :?
http://www.serialio.com/

6

This is an open-source implementation of the same thing Bert. Haven’t tried it either :?

http://www.rxtx.org

7

Jan Blok:
There is a serial plugin planned which whould let you dail a phone number.

Jan,

Any new info on this Serial Plugin ?
I have a prospect (fast-food restaurant) who is interested in using Servoy for an order-taking and tracking solution. They would like to use Caller ID straight into this solution.

Possible? Any other options? What is the planning for this plugin?

8

I’m working on a serial plugin. Seems to work on initial trials. Will post as soon as it’s ready.

9

Any more info on this plug-in? I am migrating from FM6 and will be using Servoy for our call center application. Dialing the phone is a big must have

10

Can I add another vote for Phone Dialling - moving a client from FM to Servoy but they are hooked on dialling straight out from the db.

Thanks

GrahamG

11

I’m about to get a Comms developer to look into building a plug-in to enable phone dialling from Servoy - and also getting incoming calls to do a lookup on Contacts - but before I spend the money has anyone else already done this?

Graham Greensall
Worxinfo Ltd

12

A nice feature to have. I have a button on all the phone records that uses skype via the command line, which works well enough.

MerMer

13

MerMer:
A nice feature to have. I have a button on all the phone records that uses skype via the command line, which works well enough.

MerMer

Skype via the command line. That sounds interesting. Could you tell us more? What does the command line contain?

14

Sure… glad to give something back to these forums for a change!

telNumber = forms.companyContacts.telephone;

var receipient = ‘/callto:’ + telNumber;

application.executeProgram(‘C:/Program Files/Skype/Phone/Skype.exe’, receipient);

Very straightforward and works well. The only thing is the telephone number needs to have the international dialing code in front, so for the UK the number might look like +44 1509 883767 for Skype to work. We store all our numbers in this format.

This script obviously presumes that Skype is stored in the standard default drive.

MerMer

15

Thanks MerMer

This will be a very useful ‘goodie’ to add to solutions.

Graham Greensall
Worxinfo Ltd

16

MerMer:
telNumber = forms.companyContacts.telephone;

var receipient = ‘/callto:’ + telNumber;

application.executeProgram(‘C:/Program Files/Skype/Phone/Skype.exe’, receipient);

Thank you! This works very well. I am new to Skype and was very impressed with how easy it was to download and install. It appears that it’s completely free if both callers have Skype or about 2 cents (U.S.) per minute for calls from Skype to a regular phone.

MerMer:
The only thing is the telephone number needs to have the international dialing code in front, so for the UK the number might look like +44 1509 883767 for Skype to work. We store all our numbers in this format.

Calls from one US phone number to another US phone number appear to work fine if I place two zeros before the phone number like 0017815920490. So in Servoy:

telNumber = '00' + utils.stringToNumber(phonenumber).

seems to work nicely at dropping out unwanted characters.