According to the latest post on Servoy’s blog, I understood that the move to JIRA will take some time, and that in the meantime you made so that in the current system we could view others cases.
So I went there, and indeed there is a new ‘public’ tab, but I searched to see if there was a checked box somewhere on the issue form to make my cases public…
I couldn’t find it, so I’m asking: what does it take for an issue to be public? Right now I only see a few issues fixed for Servoy 5.2?
Does this mean that to be public a case has to be fixed???
Can you tell us how you pick the one that are public, and why can’t we see them all?
hi patrick,
unfortunatly we weren’t able to get this done prior to the 6.0 release, but it will for sure happen prior to the next major servoy release. We’re actually quite far with the preparations for the migration. We’ll keep you, and everyone else posted.
All open cases have been migrated from the old Support system to Jira. In Jira, all cases are public and you can watch or vote for issues.
The login credentails for Jira are the credentials of your Servoy account: your email address and the password for your Servoy Account
We did our best to make sure all existing users have proper access. However, if you experience issues with login into Jira, please access your account on https://crm.servoy.com/servoy-webclient … /myAccount and reset your password.
If all else fails, please contact support@servoy.com for further assistance,
That’s GREAT news!!!
Unfortunately, can’t login: 500 error
java.lang.IllegalArgumentException: user.name argument cannot be null or blank
at org.apache.commons.lang.Validate.isTrue(Validate.java:136)
Looking at the login form, I see that it’s field name is os_username, maybe that’s related?
But still no access to JIRA though, still the “Oops - an error has occurred” error 500
java.lang.IllegalArgumentException: user.name argument cannot be null or blank
Mine is not numeric only, it is alpha+numeric (it could be a valid variable name in JavaScript and Java), but the issue seems to be that the the field username is not retrieved…
I get:
java.lang.IllegalArgumentException: user.name argument cannot be null or blank
When I have actually typed a username
So not only does you password need to be alpha-numeric, but your login is actually your email address… Once you do that and not use your forum login, this works fine.
Kudos for this move on the JIRA platform, a much more opened and rich support environment!