Methods not firing in Servoy Client 3.5.7

Classic Servoy
1

I am having random problems where the methods on a form stop firing when a user clicks a button. The form works fine when they first load it, works for awhile, then the buttons stop working. Two different people at different locations are experiencing the same problem. I have never see this on Developer --just Smart Client. If they close the client and reload, the methods start firing again.

Servoy 3.5.7
Server: Windows Server 2003
Client OS: Windows XP
Servoy Client: 3.5.7 Smart Client
Database: Mysql

Any tips on what this might be or how to resolve it?

2

Not what it might be but why don’t you enable logging for the Java on the client machine so that you have something to start with.
Anything that these people have or do alike?

3

That’s a good suggestion for tracking it down. One person is my tester, the other is my client. We have been able to replicate the client’s issue, but haven’t found any reasoning in our code why it’s failing. I’ll check logs on server and client and see if there are any signs there.

Anyone else have ideas or seen this? Thanks.

4

We have been able to replicate the client’s issue

So, can you be more specific here?
When you don’t have enough info in the log you can also add console output to your method(s) so that you can see where it stops.

5

can we open up such a client from over here and see that behavior?

6

I’ll get our test server setup for external access and send you the URL. Can I send it privately to you? Please provide the best email address. Thanks.

7

To answer Marcel’s question about console output, there is none when it dies. The method doesn’t get activated. I put console output as the first line and it works, works, works, then dead. We haven’t yet found the exact way to replicate it either, so we’re trying to nail that down.