Smart-client Installation problem

Classic Servoy
1

Hi,
I am trying install a smart-client in a computer with Window 7 Home Premium 64 bits, java version I tried with the last 7 and with 6.
First I download the .jnlp file, double click, start to install it and suddenly it stop.

Before was install AVG antivirus I uninstalled it.
The firewall is totally disable.
The program is deploy with servoy 6.0.7.
I had problem before with another computer with the AVG but this time is uninstalled.

I always before de download clean all the java programs in the Control Java panel → configuration → delete files

Please any ideas??

2

Have you checked the java console? http://www.java.com/en/download/help/javaconsole.xml

There you probably get an error message.

3

Thanks for your answer, but I already did.
When I was launching the jnlp the java console jump for 2 second and than disappears.

4

So your entire client just disappears?

Do you have any errors in the log of the server?

5

I have no errors in the server log.
I do not even know if the client is reaching the server.
How could I know that?

I think that something in the local machine is stopping the downloading of the solution shortcut.
I can download the jnlp but when I launch it, it suddenly stops.

6

This looks like a corrupted Java or something.

first, de-install all Java versions.
after that, check if there any Java folders left under: Program FIles or Program Files (x32) → remove those.
Clear your .servoy folder under Documents & Settings or Users.

than install the latest Java 6 (Windows offline) here: http://www.java.com/java6download (I choose for clients always the 32 bit Java version, also when your OS is 64 bit.)
After that try again.

7

Hi Harjo,

Why do You not use 64 bit Java ?

Regards,

8

Hi Harjo,
Thanks I own you a bier.
I did what you said and the problem was solved.
That sure that was some problem with the java installation.

9

Because of some dependancies of the browsersuite plugins. (xulrunner does not run on 64 bit!)

and thereby it doesn’t make much sense to run a 64bit Java for a smart-client. (serverside we DO use 64bit because you can than allocate more memory!)
if you need to allocate more than 1,5GB RAM for a smart-client, than something need to be looked at, in programming! ;-)

So to be as much compatible, we use 32-bit.