Web client installation

Classic Servoy
1

I’m having problems running the web client on a mac. I have it running on one mac but that was installed years before I arrived at this company. I can get to the webpage for the installation and the client installs ok but when I launch it, the client is missing all the components. The machine that it works on is running Java V1.5.0_13 while my machine that it fails on is running Java build 1.5.0_13-b05-237. Is this something that could be the problem?

Many thanks for any suggestions you have!..

2

Hi Neila,

First of all welcome to the forum, I see this is your first post :D .

You say you have problems on running the webclient but then you continue saying that the client installs okay.
I think you are confusing 2 things here. A web client runs on the Servoy server and shows the result HTML in your browser.
A rich client on the other hand does get installed on the clients machine and need to download the client jars from the Servoy server and it acts and feels like a regular application. So when I read your description of your problem I would say you are using the rich client and not the webclient.
So having that out of the way lets focus on the problem :) .

Try the following:

  • clear your java cache (see Java preferences app in /Applications/Utilities/Java)
  • delete your .servoy folder in your home directory (the . makes it a hidden directory so use the terminal.app)
  • re-download the client from the servoy start page.

Also what version of Mac OS X are you using and what version of Servoy ?

Hope this helps.

3

To add a littel to the suggestions of Robert, what is it you are missing when you write: ‘the client is missing all the components’

4

Still the same I’m afraid despite following Robert’s instructions. Indeed it is a rich client - my mistake!
Anyway, when I launch it, it’s missing the main body of the window and parts of the menu are missing on the left. Obviously this is a custom design so telling you specifics of what’s missing won’t help!
Basically it’s missing buttons, text fields, etc. All a bit random. How would I discover the Servoy client version number on a mac?

5

Is there any information in the console (applications/utilities/console) or in the log file?

6

I assume you are using Leopard and a Servoy version below 3.5.
Then your buttons and fields might not draw.
Upgrade to Servoy 3.5 if you want to use Servoy with Leopard. Blame Apple Inc. for that.
Or downgrade to Tiger.

Hope this helps.